Terms of Service

Last updated: 31 August 2026

This document was written in Bahasa Malaysia, which is the official and binding version. The Bahasa Malaysia version is the controlling version in the event of any conflict of interpretation with a translation, including this English one.

1. About Rojak

Welcome to rojak.app (the "Site" or the "Service"), operated by the Rojak Studio team ("we", "us") from Malaysia. Rojak is an AI creative tools platform. Our current offering is Rojak Studio, a web application for AI Motion Sync video generation (transferring motion from a reference video onto a character image you upload).

By opening an account, uploading content or making a purchase, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to use Rojak. By using this Service you confirm that you are 18 or over. We do not knowingly accept users under 18, and if we detect an account belonging to a child, that account will be closed.

3. Credits and Payment

Video generation is metered in units called credits. New accounts receive a number of free credits. Additional credits can be purchased in fixed packs through Stripe Checkout. Prices are shown in Malaysian Ringgit (RM) and may be displayed in your local currency at checkout.

Credits that have been used are not refundable. Unused credits remain in your account and do not expire, but we reserve the right, at our discretion, to close accounts that have been inactive for more than 24 months after giving prior notice.

Failed generations (where our AI provider returns an error and no video is produced) are refunded automatically to your account balance.

4. Acceptable Use

Rojak is for personal, creative and entertainment purposes. You may use it to generate video from your own content, or content you have express written permission to use. By using the Service, you agree that you will not use Rojak, directly or indirectly, to:

4.1 Individuals and consent

4.2 Harm to others

4.3 Sexual and intimate content

4.4 Violence, weapons and depictions of crime

4.5 Politics, religion and Malaysian sensitivities

4.6 Platform abuse

Commercial use of paid content. Content you generate using paid credits may be used for your own commercial purposes, including advertising your products and affiliate marketing. This does not give you the right to resell, rent, or sub-license access to Rojak Studio.

4.7 Enforcement

We reserve the right to:

Breaching this policy may also expose you to civil liability (defamation, invasion of privacy and so on) or criminal prosecution under the laws of Malaysia or your country of residence. Rojak is not a shield: we will identify users to law enforcement where required by law.

4.8 Reporting a breach

If you come across a Rojak-generated video that breaches this policy, particularly one targeting you personally, email hello@rojak.app with the URL of that video. See Section 6 for our takedown SLA.

5. AI generation and biometric data

To produce a Motion Sync video you upload a character image (usually a photo of a face) and a motion reference video. That image is treated as biometric data. We:

By uploading an image you confirm that either (a) it depicts you, or (b) you have express, recorded permission from the person depicted to create AI-generated video using their likeness.

6. Takedown and the right to be forgotten

If you find a Rojak-generated video depicting you without your permission, email hello@rojak.app with the URL of that video. We aim to remove verified non-consensual content within 48 hours of receiving a verifiable report.

You can delete your own account and all associated data (uploads, generations, credit history) from the Account page. This action cannot be undone.

7. Service availability

Rojak is still in beta. Features may break, change or be removed without notice. Generation times depend on third-party provider load. We provide the Service "as is" without warranty of any kind. To the extent permitted by law, our total liability is limited to the value of the credits you purchased in the preceding 12 months.

7.5 Indemnity

You agree to defend, indemnify and hold harmless Rojak Studio, its operators, our service providers and our successors, from and against any claim, damages, costs, expenses (including reasonable legal fees) or losses arising out of or in connection with (a) your breach of these Terms, (b) any content you upload or generate through the Service, (c) distribution of generated content on third-party platforms (TikTok, Instagram, WhatsApp and others), (d) any claim by a third party (including a person depicted in your character image) that your use of Rojak infringes their rights, including rights of publicity, privacy, defamation, intellectual property or any other legal right.

This indemnity obligation survives termination of your Rojak account.

7.6 Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or the accuracy of generated content. AI-generated output is inherently unpredictable: faces, motion, audio and timing may not match expectations.

8. Intellectual property

You retain ownership of the source images and reference videos you upload. You own the output video generated for you, subject to (a) third-party rights in any reference video you supply, and (b) the consent requirements for individuals depicted in your character image.

"Rojak", the Rojak logo and the design of the rojak.app site are our trademarks and may not be used without permission.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email to registered users. Continued use of the Service after a change takes effect constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of Malaysia. Any dispute is subject to the non-exclusive jurisdiction of the Malaysian courts. Bahasa Malaysia is the controlling language of this document; any translation, including this English one, is for reference only.

11. Contact us

Email: hello@rojak.app

Operated by the Rojak Studio team (Malaysia). Contact: hello@rojak.app.